Bizflow
Messaging integration

Bizflow on WhatsApp, where your customers already are.

Send receipts and quotations on WhatsApp, take orders from your WhatsApp catalogue, and get paid by M-PESA, all recorded in Bizflow. Powered by Nautix, our WhatsApp platform.

Powered by
Nautix
Sends from
Your business number
Payments
M-PESA STK push
Set up by
Our team, with you
BizflowWhatsApp

From WhatsApp

  • Orders from your catalogue
  • M-PESA payments for orders
  • Customers and their numbers

To WhatsApp

  • Receipts as PDFs
  • Quotations as PDFs
  • Your products, in the catalogue
  • Loyalty sign-ups

What it does

Every message, tied to a record.

WhatsApp messages go out from your own business number through Nautix, and everything they touch is kept in Bizflow.

  • ReceiptsTo customersA designed PDF receipt is sent to the customer after a sale
  • QuotationsTo customersThe quotation PDF is sent to the customer from Bizflow
  • CatalogueTo customersYour Bizflow products show in your WhatsApp catalogue
  • OrdersFrom customersOrders from the catalogue are created in Bizflow
  • Payments for ordersFrom customersThe customer pays by M-PESA prompt, and the payment is recorded
  • LoyaltyBoth waysCustomers join your loyalty programme and earn points on purchases

How it works

Order, quote, receipt.

Three conversations your customers will recognise, each backed by a record in Bizflow.

Take orders from your catalogue

Customers browse your products on WhatsApp and send a cart. The order is created in Bizflow, and the customer pays by M-PESA prompt.

  • Products from Bizflow
  • Orders recorded in Bizflow
  • Paid by STK push
See point of sale

Send quotations where customers reply

Send the quotation PDF straight from Bizflow to the customer's WhatsApp, and talk it through in the same chat.

  • PDF from Bizflow
  • Straight to their WhatsApp
  • Talked through in the chat
See estimates

Receipts that don't get lost

After a sale, the receipt goes to the customer's WhatsApp as a PDF, with an invitation to join your loyalty programme.

  • Designed PDF receipts
  • Loyalty sign-up in the chat
  • No paper to keep
See retail

Get connected

Live on WhatsApp in three steps.

Nautix connects your WhatsApp Business number. Our team sets it up with you.

  1. 1Connect your numberNautix connects your WhatsApp Business number. We help with Meta's approval.
  2. 2Link Nautix to BizflowAn admin adds the Nautix connection in Bizflow settings, and your products sync to the catalogue.
  3. 3Start sendingReceipts and quotations go out from Bizflow, and catalogue orders come in.

Frequently asked questions

What is Nautix?

Nautix is our WhatsApp platform for businesses, made by the same team as Bizflow. It connects your WhatsApp Business number and handles the messages, catalogue, and inbox.

Do messages come from our own number?

Yes. Customers see your business name and number, not Bizflow's.

Do we need a WhatsApp Business account?

You need a number that can be registered with WhatsApp Business. Nautix takes you through Meta's approval.

How do customers pay for WhatsApp orders?

By M-PESA. The customer gets a prompt for the order amount on their phone, and the payment is recorded in Bizflow.

Is Nautix priced separately?

Talk to us. We will set up WhatsApp with you and explain the costs for your message volume.

Meet your customers on WhatsApp.

Book a demo and see receipts, quotations, and orders on WhatsApp, recorded in Bizflow.