Can we have different prices for different customers? +
Yes. Keep price lists for retailers, wholesalers, and supermarkets, set contract prices for key accounts, add branch prices and promotions, and approve price changes before they go live.
Can Bizflow stop us selling to customers who owe too much? +
Yes. Set a credit limit on each customer. When they reach it, new sales are blocked until they pay or the credit controller approves. Payment plans and stock holds are there for bigger balances.
Can we sell by carton and by piece? +
Yes. Sell the same item as a crate, a carton, or a single piece. Bizflow converts the units, so stock always comes off correctly.
How do commissions work? +
Set commission rules per rep or route, on sales or on collections. Bizflow works out each rep's commission, the sales manager approves it, and everyone is paid to M-PESA in one batch.
Can we run several depots? +
Yes. Keep stock by depot, move it between depots, and see what each one holds and what it is worth.
How do retailers pay? +
By paybill with the invoice number, by bank, or from the payment link on the invoice. Bizflow matches each payment and updates the customer's statement and available credit.
What happens with damaged or returned stock? +
Record the return with photos and the condition. Damaged stock is written off, good stock goes back on the shelf, and the credit note goes through eTIMS.
Does it handle eTIMS? +
Yes. Bizflow is a KRA-certified eTIMS integrator. Every invoice is signed when it is sent, and supplier invoices are checked with KRA before you pay. You can also raise buyer-initiated invoices for suppliers who can't issue their own.
Does it work with our accounting system? +
Yes. Bizflow syncs expenses, petty cash, bills, invoices, and customer payments to QuickBooks Online or Zoho Books, and brings your chart of accounts, tax rates, suppliers, and customers across. Or keep the whole ledger in Bizflow, with journals, bank reconciliation, trial balance, profit and loss, balance sheet, and cash flow.