For fibre and wireless ISPs
eTIMS billing and paybill matching for every subscriber, equipment by serial number, field petty cash, and payouts from one Wallet.
Everything an ISP runs on Bizflow
One system for the store, the field, finance, and customer care. Start with the part that hurts most and add the rest when you're ready.
How an ISP runs on Bizflow
A month at an illustrative fibre ISP, from planning a new estate to paying resellers. Each step is a different team, working in the same system.
Checked here: Cost per home against budget
ProjectsTechnicians ask for cash, take out equipment, and snap receipts from their phones. Finance sees every payment, every estate's spend, and every ONT, live.
In the field
In the office
On WhatsApp
Subscribers already live on WhatsApp, so Bizflow works there too: invoices, payment links, reminders, receipts, and balances, without anyone installing an app.
With the payment link, in case they lost it.
A PDF with the eTIMS details and QR code.
Subscribers check for themselves, any time.
Paybill and payment-link payments are matched to the subscriber's invoice, and the receipt goes out on WhatsApp.
Stop sending fuel money from a manager's personal phone. Every shilling goes out from the Wallet, against a budget, with a receipt.
Know which technician holds each ONT and router, and which home it went into.
KRA-certified eTIMS integrator
Every subscriber invoice is a tax invoice, and every router, ONT, and bandwidth bill carries VAT. Bizflow keeps both sides right with KRA.
Each monthly invoice is signed by KRA eTIMS when it is generated, with VAT at 16%.
Every receipt sent on WhatsApp carries the eTIMS details, so subscribers and businesses can check it.
Credits for days without service go through eTIMS as credit notes, with the KRA reason, and come off the next invoice.
eTIMS invoices your equipment and bandwidth suppliers issue to your KRA PIN come into Bizflow as purchases. Match them to the PO and delivery, and only valid invoices count toward input VAT.
Paying a small local contractor for trenching who can't issue eTIMS invoices? Raise the invoice for them. They accept it, KRA signs it, and the spend is backed by an eTIMS invoice.
Your eTIMS sales and purchases feed one VAT summary: output VAT, input VAT, and what you will pay, with every invoice behind each figure.
Your books
Subscriber invoices, payments, and every shilling spent in the field reach your books without retyping. Sync to your accounting system, or keep the whole ledger in Bizflow.
Bizflow accounting
Illustrative example
An ISP with 4,210 home fibre subscribers, rolling out to a new estate in Ruiru, followed through one month: the store, the field team, billing, and finance.
1 Sep
Ruiru rollout budget approved
KES 1.2M for 120 homes: equipment, installation, and transport lines.
8 Sep
100 ONTs ordered
PO-2230 to Fibre Supplies EA, KES 486,500, raised from the reorder alert.
15 Sep
Equipment issued by serial
ISS-1188 to Team Ruiru, charged to the rollout's equipment line.
Every day
Field cash approved from the app
Fuel and small buys for Team Ruiru, KES 41,700 over the month, each against the rollout budget.
1 Oct
4,210 invoices sent on WhatsApp
Each signed by eTIMS, with a payment link and the subscriber's account number.
4 Oct
Grace pays INV-4418 from the link
KES 2,500 by M-PESA. The receipt arrives on WhatsApp within a minute.
6 Oct
14 paybill payments sorted
Paid with no account number. 9 matched from their phone number, 5 kept as credit.
10 Oct
Downtime credited
A fibre cut took Ruiru down for 3 days. 38 credit notes went through eTIMS.
Today
Month closed
Bandwidth bill of KES 420,000 paid, reseller commissions and field allowances paid in one batch.
Illustrative example built from Bizflow's demo data. Names, accounts, and figures are made up.
Every subscriber who hasn't paid on the due date is someone to chase. Try it with your own numbers.
758 subscribers unpaid on the due date is KES 1,895,000 a month to chase. Bizflow sends their invoice, payment link, and reminders on WhatsApp, and matches each payment as it lands.
Connect Claude to Bizflow and ask about subscribers, payments, rollouts, and equipment in plain English. Answers come from your live Bizflow data.
Bizflow AI Connected to ClaudeHow many subscribers haven't paid October?
Claude read from Bizflow · Invoices · Reconciliation
212 subscribers, KES 541,000 in total.
Not yet. Keep running your network in your current system, and talk to us about bringing your subscribers and plans across.
From the payment link in their WhatsApp invoice, which sends an M-PESA prompt to their phone, or through your paybill using their account number. Either way, Bizflow matches the payment to the invoice.
The payment waits for a look. Bizflow suggests who it is from their phone number and past payments, and you match it or keep it as credit.
Yes. As soon as a payment is matched, the subscriber gets their receipt on WhatsApp as a PDF with the eTIMS details and QR code.
Yes. They message your WhatsApp number to see their balance, get a statement, or ask for a payment link, without calling customer care.
Raise a credit note against the subscriber's invoice with the KRA reason. It goes through eTIMS and comes off their next invoice. For a whole estate, raise them in one sitting.
They request it from the Bizflow app with the amount, purpose, and budget. The approver approves from their phone, the money goes by M-PESA, and the receipt is snapped in the app.
It is where money goes out from: petty cash for technicians, supplier and bandwidth bills, reseller commissions, and field allowances. Top it up by M-PESA or bank, and every payment gets a receipt and is posted to the right budget.
No. Bizflow also checks your suppliers' eTIMS invoices for equipment and bandwidth against KRA before you pay, so the input VAT you claim is backed by a real invoice. You can also raise buyer-initiated invoices for suppliers who can't issue their own.
Yes, with the point of sale and inventory add-on. Equipment is issued to technicians by serial number, so you know who holds each one and which home it went into.
Yes. Bizflow syncs expenses, petty cash, bills, invoices, and customer payments to QuickBooks Online or Zoho Books, and brings your chart of accounts, tax rates, suppliers, and customers across. Or keep the whole ledger in Bizflow, with journals, bank reconciliation, trial balance, profit and loss, balance sheet, and cash flow.
ISPs usually start on Growth: petty cash, purchase orders and bills, payment reconciliation, rollout budgets, and bulk payments. Add point of sale and inventory to track equipment by serial number. Talk to us about connecting WhatsApp.
Compare all plansGrowthMost ISPs
KES 12,000 a month
Or KES 10,800 a month, paid yearly
Business
KES 27,000 a month
Or KES 24,300 a month, paid yearly
See your own business in Bizflow: subscriber billing and collections, equipment, field cash, suppliers, and payouts in one place.
